Frequently Asked Questions

The sturdy silicone construction and water fill line make this ice mold easy and quick to use for anyone.

1. Open the ice mold.
2. Add water to the water fill line.
3. Close the lid of the mold tightly.
4. Expel the water from the top and freeze.

FreezeForms ice molds have the dimensions of 3.8"L x 3.8"W x 3.3"H.

Hand wash with warm, soapy water. Pay attention to any corners or crevices where residue might accumulate. After scrubbing, rinse it with clean, warm water. Make sure to rinse thoroughly. All of our ice molds are dishwasher safe.

Yes, you can. All of our ice molds are dishwasher safe.

Yes, you can however it can also result in foggy ice.

Using hot water can result in foggy ice. Should you use hot water, water must rest and return to room temperature before freezing or it will cause foggy ice.

FreezeForms ice molds are made of high-quality silicone.

For best results, please use filtered or distilled water.

We will gladly process the return of your item within 30 days of you receiving the item(s). To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please contact us at sales@freezeforms.com. To know more about the process, please visit our refund policy 

Your orders will be shipped from the nearest partner warehouse. Once your order is shipped, an email will be sent to you with the tracking information. This will allow you to track the progress of your order and provide you with an estimated delivery date.